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The player from Sweden has requested a withdrawal prior to submitting this complaint. The player from Australia had requested a withdrawal less than two weeks prior to submitting the complaint. The player reported that the casino had refused jest to accept his documents and cancelled his withdrawal.
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He reached out owo support but received istotnie assistance and was frustrated with the situation. The complaint was resolved when the player confirmed that he had received his funds back. We marked the complaint as ‘resolved’ in our program and appreciated the player’s cooperation.
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